In order to promote and protect the rights and interests of consumers, quasi-judicial machinery is sought to be set up at district, state and central levels. These quasi-judicial bodies have to observe the principles of natural justice and have been empowered to give reliefs, of specific nature and also to impose penalties for non-compliance of the orders given by such bodies. The main object of these bodies is to provide speedy and simple redressal to consumer disputes. It is one of the benevolent pieces of legislation intended to protect the consumers at large from exploitation.
The complaints can be filed before, as per Pecuniariay Jurisdiction of the subject matter, defined under Consumer Protection Rules 1986, in the following Forums/Commissions.
- District Consumer Dispute redressal Forum.
- State Consumer Dispute Redressal Commission.
- National Consumer Dispute Redressal Commission, New Delhi
This is an act to establish a commission, protect the interest of the consumers and ensure freedom of trade in markets in India-
- To prohibit the agreements or practices that restricts free trading and also the competition between two business entities,
- To ban the abusive situation of the market monopoly,
- To provide the opportunity to the entrepreneur for the competition in the market,
- To have the international support and enforcement network across the world,
- To prevent from anti-competition practices and to promote a fair and healthy competition in the market.
We have long experience of practice in the field of consumer laws, Law related to Monopolistic and Restrictive Trade Practices and we provide comprehensive legal service in these fields for the protection of consumer rights and product liability to consumers as well as to manufacturers and suppliers of products and services.
We provide complete legal services to our clients before consumer.
Forums/commissions, MRTP / Competition Commissions etc.